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    My Energy Rate

    Thank you for your interest in My Energy Rate, a personalized energy bill discount program for our Oregon customers.

    If you have an online account, please sign in before continuing. If you don't, it's okay – we'll just ask for a little more info from you upfront!

    My Energy Rate

    Please enter the information below so we can locate your account.

    Find your account
    1. Account Number

      OR

    2. My Energy Rate is available only for addresses located in Oregon
    3. No account could be found that matches the information you entered. Check your entries and try again.
    4. We're sorry, something went wrong. Please try again or call us at (800) 227-9187.
    5. There are no service agreements for this account
    My Energy Rate

    Select the Avista Premise this personalized discount is for:

    {{a.FullAddressLine}}
    {{a.City}}, {{a.State}} {{a.ZipCode}}
    *My Energy Rate is available only for addresses located in Oregon

    *Commercial premises are not eligible for My Energy Rate
    My Energy Rate
    We're sorry, something went wrong. Please try again or call us at (800) 227-9187.

    See if you qualify for our bill discount program.

    Avista’s My Energy Rate program for our Oregon customers may reduce your monthly natural gas bill. If you qualify, you could receive a personalized energy bill discount on your Avista bill every month.

    A discount on your bill won’t effect any financial assistance you already get from us or other community agencies. You’ll simply enjoy monthly energy savings.

    Click the link below to enter your household income and other information to see if you qualify. If you need help calculating your household income or have questions, our customer service is happy to assist you. Please call us at (800) 227-9187.

    Please note the terms and conditions on the application prior to clicking the submit button.

    How to apply

    • Online: Click the link below to enter your household income and other information to see if you qualify.
    • Mail: Download the My Energy Rate application. Please send completed application to:
      Avista
      Lobby Rep, MSC-34
      PO Box 3727
      Spokane, WA 99220-3727
    • Contact us: Apply by calling Avista customer service at (800) 227-9187.
    • Schedule an appointment with your local community action agency:
      Agency
      Service Area
      Contact Information
      ACCESS
      Jackson County
      (541) 779-9020
      CCNO Community Connection of Northeast Oregon, INC
      Union County
      (541) 963-7532
      KLCAS Klamath and Lake Community Action
      Klamath County
      (541) 882-3500
      UCAN United Community Action Network
      Douglas and Josephine Counties
      (855) 935-2542 or visit: ucan.as.me/EnergyAssistance

    My Energy Rate

    My Energy Rate is not available for you at this time.

    My Energy Rate

    Your application to join Avista’s My Energy Rate, a personalized bill discount program, is currently under review. Please call customer service at (800) 227-9187 if you have additional questions.

    My Energy Rate Attestation Form

    Tell us about you

    We're sorry, something went wrong. Please try again or call us at (800) 227-9187.
    {{address.address}}
    {{address.city}}, {{address.state}} {{address.zip}}
    1. e.g., household income is before any deductions or taxes and includes all taxable and non-taxable revenues from all people living in the home.

    Terms and Conditions

    Customer Agreement: By signing this attestation, I certify that the information I have provided in this application is true and correct.

    As the account holder or co-tenant of my household who is financially responsible for the Avista account, I acknowledge that I have read and understand the contents of this application.

    I also agree to the terms and conditions for receiving Avista’s My Energy Rate bill discount, including the following:

    1. I understand that I must attest my income and number of household members to determine my eligibility for Avista’s My Energy Rate program.

    2. I agree and acknowledge that I may be required to verify my eligibility based on my attestation.

    3. I will notify my local community action agency if there is a change in household income and/or number of individuals living in my household while I am enrolled in the program.

    4. Beyond any changes in my household income and/or number of individuals living in my household, I understand I will need to requalify every two years to maintain the discount past the original two-year enrollment period.

    5. My information will be shared with my local community action agency to refer me for other assistance programs; such as weatherization and bill assistance.

    6. I authorize Avista to share my information with my local community action agency.
    Thank you
    Thank you for your interest in Avista’s My Energy Rate, a personalized bill discount program for customers who income-qualify. Your attestation is under review. If you qualify, the discount could be visible on your next bill, depending on your bill cycle. Once enrolled, the benefit is a monthly discount on your bill and is specific to your household need.
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    Find a pay station

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    Meet your local managers

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    Give us a call

    Residential: (800) 227-9187

    Business: (800) 936-6629

    Hearing impaired: Dial 711

    Our phone lines are open

    7:00 am - 7:00 pm Monday - Friday

    9:00 am - 5:00 pm Saturday

    Mobile app

    Download on the
    App Store

    GET IT ON
    Google Play

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