We know life can bring unexpected challenges – and sometimes, keeping up with your energy bill isn’t easy. If you’re feeling stretched, you’re not alone. We’re here to help, with flexible options and programs designed to support you and your household.
- Payment Assistance: If you need a hand, we’re here to help you find a solution. Financial support is offered through many of our local community action agency partners.
- Comfort Level Billing: Prefer predictable payments? This program lets you spread your energy costs evenly across the year, so your bill stays steady – even when the weather changes.
- Preferred Due Date: Everyone’s schedule is different. We may be able to adjust your bill due date to fit your routine, making it easier to plan and pay on time.
- Payment Arrangements: If you’re behind, we can help you set up a payment plan that works for you. Our team is ready to listen and find an option that gets your bill back on track.
- My Energy Discount: Qualifying customers in Washington and Oregon may be eligible for monthly discounts on their bill. Enrollment is good for two years.
- Energy Efficiency Tools: Want to save more? Explore our free tips and tools to help you use less energy and keep costs down.
Whatever your situation, we’re here for you – today and every day. Visit myavista.com/assistance or call us at (800) 227-9187 to learn more and discover which options fit your needs.
Eligibility varies by account. Income and other restrictions may apply.