Lisa Explains: What if a storm damages my power line?

There is unexpected weather in the Inland Northwest all the time, so Avista has some important tips about how to stay safe when a storm comes to town. They also send emails to let you know it is coming.

There are also some helpful tips about what to do after a storm if it causes damage to power lines.

If you ever come across downed power lines, assume the line is “hot” or energized: never touch or move the line. Don’t try to move a person or object that is touching the line, either, because it may also shock you.

Stay as far away as possible and avoid nearby fences or other objects. Keep other people away, too. And call 911 as soon as you can.

If Avista connects its power to your home using a masthead, or an overhead piece of equipment that belongs to you, Avista will have to shut the power down to your home for safety. You will be responsible for hiring a licensed electrician to repair any damage to the masthead before Avista can turn the power back on.

Lisa, an Avista customer, bought her 1910 house because she loved the old-world character, some of which doesn’t make her house very energy efficient.  Over the last two years, Lisa shared her experience on taking some simple do-it-yourself improvements to inspire others. Now, she’s highlighting helpful information you can find on the Avista website.

Avista has a lot of pages on its website about electric safety at

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  1. Electric
  2. Safety
  3. Winter
  4. Lisa Explains