New hours of operation
Starting January 2, 2026, our Customer Service hours for calls to (800) 227-9187 will be changing.
New Hours of Operation:
- Monday–Friday: 7:00 a.m. to 6:00 p.m. (currently 7:00 a.m.to 7:00 p.m.)
- Saturday: Closed (currently 9:00 a.m. to 5:00 p.m.)
As always, support for emergencies will remain available after hours.
For quick and easy account assistance anytime, visit myavista.com to access payment options, billing details, service transfers, and more. You can also download the Avista mobile app at your favorite app store for on-the-go access to your account.
Thank you for your understanding during this transition.