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        Mailing address
        Bill payments may be mailed to (or placed in the drop box) at:
        1411 E. Mission Ave.
        Spokane, WA ‍99252-0001
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        Call (800) 227-9187.

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    Start service

    Whether you're starting service with us for the first time or are already an Avista customer, we're glad you're here.

    For existing Avista customers (or those who have been Avista customers in the past), please take a moment to log in before continuing...it makes everything a little easier. And finally, if you're moving from one place to another within Avista's service area, please use Transfer Service instead of Start Service.

    We’re sorry, we aren’t able to locate your address but please continue the process and we will contact you within two business days. Otherwise, feel free to call us at (800) 227-9187 and a Customer Service Representative will help you start service.

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    We’re sorry, but we are unable to start your service online. To start service, please feel free to call us at (800) 227-9187 and press 0 (zero) to speak to a representative.

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    1.  Account type cannot be changed due to the zoning of the service address









      1. EIN / Federal Tax ID Format: xx-xxxxxxx
        EIN is not valid
      2. UBI Format: xxx-xxx-xxx
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    Where do you want to start service?

    If you don’t see your service address here, you can click previous and provide more information or you can click I don’t see my address.

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    Enroll in paperless billing

    Review & submit

    Please review all of your entered information to make sure it is correct. If you need to change anything, use the previous link below. If it looks good, complete your start service request by clicking submit.

    1. Service address

    2. {{model.ServiceAddress}}, {{model.ServiceAddress2}}
      {{model.ServiceCity}}, {{model.ServiceState}} {{model.ServiceZip}}

    3. Start service date

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    4. Account details

    5. Account type

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      1. First and last name

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      2. Email address

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      3. Phone number

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      4. Alternate phone number

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      5. Last 4 of Social Security

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      6. Date of Birth

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      7. Mailing address

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        {{model.MailingCity}}, {{model.MailingState}} {{model.MailingZip}}

        1. Co-customer

        2. First and last name

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        3. Email address

          {{model.CoEmail}}

        4. Phone number

          {{model.CoPrimaryPhone}}

        5. Alternate phone number

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        6. Last 4 of Social Security

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        7. Date of Birth

          {{model.CoCustDateOfBirth}}

      1. Business name

        {{model.BusinessName}}

      2. Email address

        {{model.EmailAddress}}

      3. Phone number

        {{model.PrimaryPhone}}

      4. Alternate phone number

        {{model.AlternatePhone}}

      5. Tax payer ID

        {{model.TaxPayerType}} {{model.TaxPayerType === 'EIN' ? model.BusinessEIN : model.BusinessUBI}}

      6. Business contact name (optional)

        {{model.BusinessContactName}}

      7. Business contact phone number (optional)

        {{model.BusinessContactPhoneNumber}}

      8. Mailing address

        {{model.MailingAddress}}
        {{model.MailingCity}}, {{model.MailingState}} {{model.MailingZip}}

    6. Additional options

    7. Enroll in paperless billing

      {{isEnrollPaperlessBillChecked ? 'Yes' : 'No'}}

    8. Deposit

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    Thank you!

    Your request to start service at {{address.address}} {{address.address2}}, {{address.city}}, {{address.state}} {{address.zip}} has been successfully submitted. Please allow up to 2 business days to process your request. If we have questions, we will contact you shortly. If you have any questions in the meantime, feel free to call us at (800) 227-9187. We look forward to serving you!

    Just one more step to register your account
    High / Low / Average
    View the amount of the highest, lowest, and average bill amounts for the last 12 months at this address.
    Averages are based on the last 12 months. Billing periods may vary, resulting in missing or duplicate bills in a single month. Recent bill corrections may not be reflected. The values presented here are approximations and may not be reflective of your usage and/or rate schedule.

    Add up to three addresses to compare.

    Averages are based on the last 12 months. Billing periods may vary, resulting in missing or duplicate bills in a single month. Recent bill corrections may not be reflected. The values presented here are approximations and may not be reflective of your usage and/or rate schedule.

    {{address.premiseInfo}}{{address.cityStateZip}}

    {{addressWithNoData}}

    Remove
    Low bill amount ${{premise.low.amount}} {{premise.low.date}} ${{premise.low.amount}} {{premise.low.date}}
    Average bill amount ${{premise.avg.amount}} Average ${{premise.avg.amount}} Average
    High bill amount ${{premise.high.amount}} {{premise.high.date}} ${{premise.high.amount}} {{premise.high.date}}

    Free residential service to help you save time with your move.

    Avista’s partner, Porch, saves you time by setting up your new accounts at other service providers, and it’s free.
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    We know how to make your move easier! Sign up for Porch today for your own personal Moving Concierge and free moving checklist .

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