Locate customer account

Provide your account information.

Account is past due and has an active collections notice.
Late payment and shut off information

Service is disconnected
To reconnect service, call (800) 227-9187. You may be required to pay a deposit and reconnect fee.
Late payment and shut off information

Make a payment

Your account is enrolled in Auto Pay

Account:

Current charges:

View Bill (PDF)

Due by

Actual account balance:

Total balance:

Comfort Level payment due:

Payment amount due:

Total may include other charges or credits not on current bill, including past due amounts.

You have an existing credit in the amount of {{avistaBillSummary.TotalDueAmount}}. There is no need to make a payment today.

Payment amount:
1. Past due amount
  
  Due now
2. Total balance
  
  Due by
  
  Applies to current charges only
3. Other amount
4. $
  The amount you've entered is ${{amtOverUnder}} dollars more than your current amount due
  
  The amount you've entered is ${{amtOverUnder}} dollars less than your current amount due.
$
The amount you've entered is ${{amtOverUnder}} dollars more than your current amount due

The amount you've entered is ${{amtOverUnder}} dollars less than your current amount due.
Need other payment options?
Payment date:

Accounts with an active collections notice can only make same day payments on the website.

We're sorry, you can only have three scheduled payments at a time

Update payment methods
Debit and Credit Cards cannot be used for payments over

Enter an amount below

Sorry, we are currently unable to accept this type of payment on your account. Please call us at (800) 227-9187

Sorry, we are currently unable to accept the disabled payment methods

You must select a payment method
Email for payment receipt:

Payment amount:

Service fee:

Total amount:

Payment date:

Today,

Previous Submit payment

By proceeding, you accept Avista's
Payment Terms and Conditions.

No Bills Found

Sorry, we are not able to generate your paper bill at this time. Please check back again soon

Thanks for making a payment!

A receipt will be mailed to:

Account number:

Confirmation Number:

Print receipt

To reconnect service, call (800) 227-9187. You may be required to pay a deposit and reconnect fee.

Complete Comfort Level Billing

Remaining balance:

Due by

Current charges:

Due by

Past due amount:

Late payment and shut off information

Due now

Pay the past due amount listed above to avoid shut off of your energy service.

Pay now

Schedule a payment

Enter your email and set a password.

Just one more step to register your Avista account

When you register your account you can make payments faster, get important information about your account and sign up for outage alerts. Stay in the know, sign up today.

Select customer:

Please select your name from the following list.

Please select your name from the following list.
1. {{customer.Name}}
  
  (This customer is already registered.) Sign in

Email address:
Confirm email address:

By clicking on Register Account, you agree to Avista’s

Policies and Guidelines.

You're almost done!

Please check your email for the verification link to complete your registration process. If you don't receive the email shortly, check your junk or spam folder. If it’s not there, please contact us at (800) 227-9187.

Error

The payment amount is more than the total amount due. Do you want to submit this payment?

Payment amount:

Service fee:

Balance owing:

${{avistaBillSummary.TotalDueAmount}}

Something went wrong. Please try again after some time.

Too many failed attempts

We're sorry, your account has been locked. For your security, please contact us at (800) 227-9187.