My Energy Discount - Oregon
Thank you for your interest in My Energy Discount – Oregon, a personalized energy bill discount program for our Oregon customers.
If you have an online account, please sign in before continuing. If you don't, it's okay – we'll just ask for a little more info from you upfront!
Select the Avista Premise this personalized discount is for:
{{a.City}}, {{a.State}} {{a.ZipCode}}
*My Energy Discount - OR is available only for addresses located in Oregon
*Commercial premises are not eligible for My Energy Discount
A monthly bill discount for income-eligible customers.
Keep more money in your pocket with lower energy bills every month.
You could get a discount based on how much money you make and how many people live in your house
Once approved, your discount lasts for two years. After that, you can sign up again to keep saving money.
Our program has higher income limits than many others, so it’s simpler for more households to get the support they need.
Save for what matters most to you
See if you qualify
Look down the left column to find the number of people living in your home. The numbers to the right show the most money your whole household can earn each month or year (before taxes) and still qualify.
For example, if you have 4 people in your household with a combined income of $5,899 per month or less (before taxes), you qualify.
| Household Size | Monthly Total Gross Income |
Yearly Total Gross Income |
|---|---|---|
| 1 | $3,068 | $36,811 |
| 2 | $4,012 | $48,138 |
| 3 | $4,955 | $59,464 |
| 4 | $5,899 | $70,790 |
| 5 | $6,843 | $82,117 |
| 6 | $7,787 | $93,443 |
| 7 | $7,964 | $95,567 |
| 8 | $8,141 | $97,690 |
| 9 | $8,318 | $99,814 |
| 10 | $8,495 | $101,938 |
| 11 | $8,672 | $104,062 |
| 12 | $8,849 | $106,185 |
| Each additional member | $177 | $2,123 |
Income guidelines effective 10/1/2024 – 9/30/2025.
Income Criteria: 60% or below the State Median Income (SMI) as of 10/01/2024
If you need help calculating your household income or have questions, please call us at (800) 227-9187.
My Energy Discount – Oregon looks at the same income sources used to qualify for other forms of energy assistance.
Income used to qualify includes (but is not limited to):
- wages
- salaries
- spousal and child support
- public assistance payments
- social security and pensions
- military subsidies
- veteran’s benefits
- housing subsidies paid directly to you
- rental income
- income from self-employment
- all employment-related non-cash income
- survivor's benefits
- earned interest
Income not used to qualify includes (but is not limited to):
- energy assistance
- income for people in high school or under 18
- income tax refunds and credits
- one-time cash gifts
- reverse mortgages
- housing subsidies paid directly to the landlord
- utility allowances
- WIC benefits
Appling and renewing is quick and easy.
- No paperwork.
- No appointments.
- Simply tell us your household income and how many people you live with.
A monthly bill discount for income-eligible customers.
Keep more money in your pocket with lower energy bills every month.
You could get a discount based on how much money you make and how many people live in your house
Once approved, your discount lasts for two years. After that, you can sign up again to keep saving money.
Our program has higher income limits than many others, so it’s simpler for more households to get the support they need.
Save for what matters most to you
See if you qualify
Look down the left column to find the number of people living in your home. The numbers to the right show the most money your whole household can earn each month or year (before taxes) and still qualify.
For example, if you have 4 people in your household with a combined income of $5,899 per month or less (before taxes), you qualify.
| Household Size | Monthly Total Gross Income |
Yearly Total Gross Income |
|---|---|---|
| 1 | $3,068 | $36,811 |
| 2 | $4,012 | $48,138 |
| 3 | $4,955 | $59,464 |
| 4 | $5,899 | $70,790 |
| 5 | $6,843 | $82,117 |
| 6 | $7,787 | $93,443 |
| 7 | $7,964 | $95,567 |
| 8 | $8,141 | $97,690 |
| 9 | $8,318 | $99,814 |
| 10 | $8,495 | $101,938 |
| 11 | $8,672 | $104,062 |
| 12 | $8,849 | $106,185 |
| Each additional member | $177 | $2,123 |
Income guidelines effective 10/1/2024 – 9/30/2025.
Income Criteria: 60% or below the State Median Income (SMI) as of 10/01/2024
If you need help calculating your household income or have questions, please call us at (800) 227-9187.
My Energy Discount – Oregon looks at the same income sources used to qualify for other forms of energy assistance.
Income used to qualify includes (but is not limited to):
- wages
- salaries
- spousal and child support
- public assistance payments
- social security and pensions
- military subsidies
- veteran’s benefits
- housing subsidies paid directly to you
- rental income
- income from self-employment
- all employment-related non-cash income
- survivor's benefits
- earned interest
Income not used to qualify includes (but is not limited to):
- energy assistance
- income for people in high school or under 18
- income tax refunds and credits
- one-time cash gifts
- reverse mortgages
- housing subsidies paid directly to the landlord
- utility allowances
- WIC benefits
Appling and renewing is quick and easy.
- No paperwork.
- No appointments.
- Simply tell us your household income and how many people you live with.
Would you like to sign-in to your account or continue as a guest?
-
Mail: Download the My Energy Discount – Oregon application
Application – English
Application - Spanish
Once complete, send to:
Avista
Lobby Rep, MSC-34
PO Box 3727
Spokane, WA 99220-3727 - Phone: Call us at (800) 227-9187 to apply over the phone.
- In-person: Talk to your local community action agency about how to apply in person.
- Jackson County: ACCESS, (541) 779-9020
- Union County: CCNO Community Connection of Northeast Oregon, INC., (541) 963-7532
- Klamath County: KLCAS Klamath and Lake Community Action, (541) 882-3500
- Douglas and Josephine Counties: UCAN United Community Action Network, (855) 935-2542 or https://www.ucancap.org/utility-bill/
Frequently asked questions
Yes. My Energy Discount was previously named My Energy Rate. The name was changed in response to customer feedback.
No. The programs are separate, so you can get both. You can still apply for and receive energy assistance through your local community action agency.
If you get energy assistance, your discount will apply to the balance left on your account, after your energy assistance payment.
After you submit your application, we’ll review your information to make sure you qualify for the program. If everything looks good, we’ll send you a letter within 30 days to let you know you’re approved. The letter will also tell you what your discount amount will be, and that you’ll start seeing it on your next bill, in the ‘usage details’ section.
If your application is not approved, we will send you a letter to let you know. If you haven't heard anything after 30 days, please call us at (800) 227-9187.
At times, to make sure that only customers who qualify for the program are enrolled, a small number of participants will be randomly selected and asked to provide proof of household income.
Once enrolled, your monthly discount will last for two years. After two years, you’ll need to re-enroll. (Avista will send you a reminder, so you don't forget.)
The discount only applies to new charges billed after enrollment (it does not apply to charges billed beforehand). For help with past due charges, contact us at (800) 227-9187 or your local community action agency.
The bill discount will be reflected in your monthly plan amount, and on the actual billed amount.
If you get energy assistance, expect your plan amount to be temporarily adjusted, to prevent the potential of a long-term plan increase. If there is a credit on your bill from an energy assistance grant, you will not see your discount on your bill that month.
The bill discount only applies to the following charges:
- monthly usage costs (natural gas)
- basic charge
- franchise fees (taxes)
It does not apply to the following:
- My Clean Energy charges
- Project Share donations
- Energy Smart Loan charges (on-bill financing)
- claims charges
- additional fees (late fees, insufficient funds fees, etc.)
- write-off balances
- outbuildings
A disconnection does not impact your participation in this program. You’ll still be enrolled. You may be eligible for assistance with your past due balance, as well. Give us a call at (800) 227-9187 or contact your local community action agency to talk through options.
If there are any changes to your household size or income, please call your local community action agency so your discount can be adjusted.
A monthly bill discount for income-eligible customers.
Keep more money in your pocket with lower energy bills every month.
You could get a discount based on how much money you make and how many people live in your house
Once approved, your discount lasts for two years. After that, you can sign up again to keep saving money.
Our program has higher income limits than many others, so it’s simpler for more households to get the support they need.
Save for what matters most to you
See if you qualify
Look down the left column to find the number of people living in your home. The numbers to the right show the most money your whole household can earn each month or year (before taxes) and still qualify.
For example, if you have 4 people in your household with a combined income of $5,899 per month or less (before taxes), you qualify.
| Household Size | Monthly Total Gross Income |
Yearly Total Gross Income |
|---|---|---|
| 1 | $3,068 | $36,811 |
| 2 | $4,012 | $48,138 |
| 3 | $4,955 | $59,464 |
| 4 | $5,899 | $70,790 |
| 5 | $6,843 | $82,117 |
| 6 | $7,787 | $93,443 |
| 7 | $7,964 | $95,567 |
| 8 | $8,141 | $97,690 |
| 9 | $8,318 | $99,814 |
| 10 | $8,495 | $101,938 |
| 11 | $8,672 | $104,062 |
| 12 | $8,849 | $106,185 |
| Each additional member | $177 | $2,123 |
Income guidelines effective 10/1/2024 – 9/30/2025.
Income Criteria: 60% or below the State Median Income (SMI) as of 10/01/2024
If you need help calculating your household income or have questions, please call us at (800) 227-9187.
My Energy Discount – Oregon looks at the same income sources used to qualify for other forms of energy assistance.
Income used to qualify includes (but is not limited to):
- wages
- salaries
- spousal and child support
- public assistance payments
- social security and pensions
- military subsidies
- veteran’s benefits
- housing subsidies paid directly to you
- rental income
- income from self-employment
- all employment-related non-cash income
- survivor's benefits
- earned interest
Income not used to qualify includes (but is not limited to):
- energy assistance
- income for people in high school or under 18
- income tax refunds and credits
- one-time cash gifts
- reverse mortgages
- housing subsidies paid directly to the landlord
- utility allowances
- WIC benefits
Appling and renewing is quick and easy.
- No paperwork.
- No appointments.
- Simply tell us your household income and how many people you live with.
Would you like to sign-in to your account or continue as a guest?
-
Mail: Download the My Energy Discount – Oregon application
Application – English
Application - Spanish
Once complete, send to:
Avista
Lobby Rep, MSC-34
PO Box 3727
Spokane, WA 99220-3727 - Phone: Call us at (800) 227-9187 to apply over the phone.
- In-person: Talk to your local community action agency about how to apply in person.
- Jackson County: ACCESS, (541) 779-9020
- Union County: CCNO Community Connection of Northeast Oregon, INC., (541) 963-7532
- Klamath County: KLCAS Klamath and Lake Community Action, (541) 882-3500
- Douglas and Josephine Counties: UCAN United Community Action Network, (855) 935-2542 or https://www.ucancap.org/utility-bill/
Frequently asked questions
Yes. My Energy Discount was previously named My Energy Rate. The name was changed in response to customer feedback.
No. The programs are separate, so you can get both. You can still apply for and receive energy assistance through your local community action agency.
If you get energy assistance, your discount will apply to the balance left on your account, after your energy assistance payment.
After you submit your application, we’ll review your information to make sure you qualify for the program. If everything looks good, we’ll send you a letter within 30 days to let you know you’re approved. The letter will also tell you what your discount amount will be, and that you’ll start seeing it on your next bill, in the ‘usage details’ section.
If your application is not approved, we will send you a letter to let you know. If you haven't heard anything after 30 days, please call us at (800) 227-9187.
At times, to make sure that only customers who qualify for the program are enrolled, a small number of participants will be randomly selected and asked to provide proof of household income.
Once enrolled, your monthly discount will last for two years. After two years, you’ll need to re-enroll. (Avista will send you a reminder, so you don't forget.)
The discount only applies to new charges billed after enrollment (it does not apply to charges billed beforehand). For help with past due charges, contact us at (800) 227-9187 or your local community action agency.
The bill discount will be reflected in your monthly plan amount, and on the actual billed amount.
If you get energy assistance, expect your plan amount to be temporarily adjusted, to prevent the potential of a long-term plan increase. If there is a credit on your bill from an energy assistance grant, you will not see your discount on your bill that month.
The bill discount only applies to the following charges:
- monthly usage costs (natural gas)
- basic charge
- franchise fees (taxes)
It does not apply to the following:
- My Clean Energy charges
- Project Share donations
- Energy Smart Loan charges (on-bill financing)
- claims charges
- additional fees (late fees, insufficient funds fees, etc.)
- write-off balances
- outbuildings
A disconnection does not impact your participation in this program. You’ll still be enrolled. You may be eligible for assistance with your past due balance, as well. Give us a call at (800) 227-9187 or contact your local community action agency to talk through options.
If there are any changes to your household size or income, please call your local community action agency so your discount can be adjusted.