My Energy Discount - Washington
Thank you for your interest in My Energy Discount, a personalized energy bill discount program for our Washington customers.
If you have an online account, please sign in before continuing. If you don't, it's okay – we'll just ask for a little more info from you upfront!
Select the Avista Premise this personalized discount is for:
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*My Energy Discount is available only for addresses located in Washington
*Commercial premises are not eligible for My Energy Discount
A personalized bill discount for Washington customers who qualify.
Avista’s My Energy Discount program lowers your energy bills, so you have more money in your pocket.
If you qualify, discount amounts are based on your yearly household income and size. Best of all, you can still get additional energy assistance and use other helpful programs and services offered by your local community action agency.
Applying is easy and takes just a few minutes. You don’t even have to provide any financial paperwork.* Just tell us how many people live with you and what your monthly or yearly household income is (before taxes).** You can sign up through Avista or your local community action agency.
See if you qualify
If your household income is less than the monthly or yearly maximum for your household size, as indicated below, you may be eligible for a personalized discount on your energy bill.
For example, if you live in Spokane County and have 4 people in your household with a combined income of $4,000 per month, you likely qualify for the discount program.
Household Size
| County | Income Reporting | 1 Person | 2 Person | 3 Person | 4 Person | 5 Person | 6 Person | 7 Person | 8 Person |
|---|---|---|---|---|---|---|---|---|---|
| Adams | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Asotin | Monthly Yearly |
$3,954 $47,450 |
$4,517 $54,200 |
$5,083 $61,000 |
$5,646 $67,750 |
$6,100 $73,200 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Ferry | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Franklin | Monthly Yearly |
$4,313 $51,750 |
$4,929 $59,150 |
$5,546 $66,550 |
$6,158 $73,900 |
$6,654 $79,850 |
$7,146 $85,750 |
$7,638 $91,650 |
$8,427 $101,120 |
| Grant | Monthly Yearly |
$3,938 $47,250 |
$4,500 $54,000 |
$5,063 $60,750 |
$5,621 $67,450 |
$6,071 $72,850 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Klickitat | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Lincoln | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Pend Oreille | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Skamania | Monthly Yearly |
$5,263 $63,150 |
$6,017 $72,200 |
$6,767 $81,200 |
$7,517 $90,200 |
$8,121 $97,450 |
$8,721 $104,650 |
$9,321 $111,850 |
$9,925 $119,100 |
| Spokane | Monthly Yearly |
$4,154 $49,850 |
$4,750 $57,000 |
$5,342 $64,100 |
$5,933 $71,200 |
$6,408 $76,900 |
$6,883 $82,600 |
$7,570 $90,840 |
$8,427 $101,120 |
| Stevens | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Whitman | Monthly Yearly |
$3,946 $47,350 |
$4,508 $54,100 |
$5,071 $60,850 |
$5,633 $67,600 |
$6,088 $73,050 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
Income Criteria: 0% to the greater of 200% Federal Poverty Level (FPL) or 80% Area Median Income (AMI) as of 10/01/2023
If you need help calculating your household income or have questions, our customer service representatives are happy to assist you. Please call us at (800) 227-9187.
Apply now
Ver la versión en español aquí
A personalized bill discount for Washington customers who qualify.
Avista’s My Energy Discount program lowers your energy bills, so you have more money in your pocket.
If you qualify, discount amounts are based on your yearly household income and size. Best of all, you can still get additional energy assistance and use other helpful programs and services offered by your local community action agency.
Applying is easy and takes just a few minutes. You don’t even have to provide any financial paperwork.* Just tell us how many people live with you and what your monthly or yearly household income is (before taxes).** You can sign up through Avista or your local community action agency.
See if you qualify
If your household income is less than the monthly or yearly maximum for your household size, as indicated below, you may be eligible for a personalized discount on your energy bill.
For example, if you live in Spokane County and have 4 people in your household with a combined income of $4,000 per month, you likely qualify for the discount program.
Household Size
| County | Income Reporting | 1 Person | 2 Person | 3 Person | 4 Person | 5 Person | 6 Person | 7 Person | 8 Person |
|---|---|---|---|---|---|---|---|---|---|
| Adams | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Asotin | Monthly Yearly |
$3,954 $47,450 |
$4,517 $54,200 |
$5,083 $61,000 |
$5,646 $67,750 |
$6,100 $73,200 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Ferry | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Franklin | Monthly Yearly |
$4,313 $51,750 |
$4,929 $59,150 |
$5,546 $66,550 |
$6,158 $73,900 |
$6,654 $79,850 |
$7,146 $85,750 |
$7,638 $91,650 |
$8,427 $101,120 |
| Grant | Monthly Yearly |
$3,938 $47,250 |
$4,500 $54,000 |
$5,063 $60,750 |
$5,621 $67,450 |
$6,071 $72,850 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Klickitat | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Lincoln | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Pend Oreille | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Skamania | Monthly Yearly |
$5,263 $63,150 |
$6,017 $72,200 |
$6,767 $81,200 |
$7,517 $90,200 |
$8,121 $97,450 |
$8,721 $104,650 |
$9,321 $111,850 |
$9,925 $119,100 |
| Spokane | Monthly Yearly |
$4,154 $49,850 |
$4,750 $57,000 |
$5,342 $64,100 |
$5,933 $71,200 |
$6,408 $76,900 |
$6,883 $82,600 |
$7,570 $90,840 |
$8,427 $101,120 |
| Stevens | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Whitman | Monthly Yearly |
$3,946 $47,350 |
$4,508 $54,100 |
$5,071 $60,850 |
$5,633 $67,600 |
$6,088 $73,050 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
Income Criteria: 0% to the greater of 200% Federal Poverty Level (FPL) or 80% Area Median Income (AMI) as of 10/01/2023
If you need help calculating your household income or have questions, our customer service representatives are happy to assist you. Please call us at (800) 227-9187.
Apply now
Would you like to sign-in to your account or continue as a guest?
- Mail: Download the My Energy Discount – WA application
Application – English
Application - Marshallese
Application - Spanish
Application - Russian
Application – Ukrainian
Once complete, send to:
Avista
Lobby Rep, MSC-34
PO Box 3727
Spokane, WA 99220-3727 - Phone: Call (800) 227-9187 to apply over the phone with an Avista customer service representative.
- In-person: Schedule an appointment with your local community action agency to apply in person.
Frequently asked questions
Customer information is protected. It is only used to make sure customers qualify for the program. See Avista’s privacy policy.
No. The programs are separate, so you can get both. You can still apply for and receive energy assistance through your local community action agency.
If you get energy assistance, your discount will apply to the balance left on your account, after your energy assistance payment.
After you submit your application, we’ll review your information to make sure you qualify for the program. If everything looks good, we’ll send you a letter within 30 days to let you know you’re approved. The letter will also tell you what your discount amount will be, and that you’ll start seeing it on your next bill, in the ‘usage details' section.
If your application is not approved, we will send you a letter to let you know. If you haven't heard anything after 30 days, please call us at (800) 227-9187.
At times, to make sure that only customers who qualify for the program are enrolled, a small number of participants will be randomly selected and asked to provide proof of household income.
Once enrolled, your monthly discount will last for two years. After two years, you’ll need to re-enroll. (Avista will send you a reminder, so you don't forget.)
The discount only applies to new charges billed after enrollment (it does not apply to charges billed beforehand). For help with past due charges, contact us at (800) 227-9187 or your local community action agency.
The bill discount will be reflected in your monthly plan amount, and on the actual billed amount.
If you get energy assistance, expect your plan amount to be temporarily adjusted, to prevent the potential of a long-term plan increase. If there is a credit on your bill from an energy assistance grant, you will not see your discount on your bill that month.
The bill discount only applies to the following charges:
- monthly usage costs (electric and/or natural gas)
- basic charge
- area lighting
- pump
- franchise fees (taxes)
It does not apply to the following:
- My Clean Energy charges
- Project Share donations
- Energy Smart Loan charges (on-bill financing)
- claims charges
- additional fees (late fees, insufficient funds fees, etc.)
- write-off balances
- prior obligation balances
- outbuildings
A disconnection does not impact your participation in this program. You’ll still be enrolled. You may be eligible for assistance with your past due balance, as well. Give us call at (800) 227-9187 or contact your local community action agency to talk through options.
If there are any changes to your household size or income, please call your local community action agency so your discount can be adjusted.
My Energy Discount – Washington looks at the same income sources used to qualify for other forms of energy assistance.
Income used to qualify includes (but is not limited to):
- wages
- salaries
- spousal and child support
- public assistance payments
- social security and pensions
- military subsidies
- veteran’s benefits
- housing subsidies paid directly to you
- rental income
- income from self-employment
- all employment-related non-cash income
Income not used to qualify includes:
- energy assistance
- income for people in high school or under 18
- income tax refunds and credits
- one-time cash gifts
- reverse mortgages
- housing subsidies paid directly to the landlord
- utility allowances
- WIC benefits
*To enroll in My Energy Discount – Washington, you can simply tell us what your household income is. If your income changes, contact your local community action agency so they can adjust your discount accordingly. Sometimes, a few customers will be chosen randomly and asked to prove their household income to make sure only eligible people are in the program.
**Total gross income is the combined income of all household members over age 18, before taxes.
Ver la versión en español aquí
A personalized bill discount for Washington customers who qualify.
Avista’s My Energy Discount program lowers your energy bills, so you have more money in your pocket.
If you qualify, discount amounts are based on your yearly household income and size. Best of all, you can still get additional energy assistance and use other helpful programs and services offered by your local community action agency.
Applying is easy and takes just a few minutes. You don’t even have to provide any financial paperwork.* Just tell us how many people live with you and what your monthly or yearly household income is (before taxes).** You can sign up through Avista or your local community action agency.
See if you qualify
If your household income is less than the monthly or yearly maximum for your household size, as indicated below, you may be eligible for a personalized discount on your energy bill.
For example, if you live in Spokane County and have 4 people in your household with a combined income of $4,000 per month, you likely qualify for the discount program.
Household Size
| County | Income Reporting | 1 Person | 2 Person | 3 Person | 4 Person | 5 Person | 6 Person | 7 Person | 8 Person |
|---|---|---|---|---|---|---|---|---|---|
| Adams | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Asotin | Monthly Yearly |
$3,954 $47,450 |
$4,517 $54,200 |
$5,083 $61,000 |
$5,646 $67,750 |
$6,100 $73,200 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Ferry | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Franklin | Monthly Yearly |
$4,313 $51,750 |
$4,929 $59,150 |
$5,546 $66,550 |
$6,158 $73,900 |
$6,654 $79,850 |
$7,146 $85,750 |
$7,638 $91,650 |
$8,427 $101,120 |
| Grant | Monthly Yearly |
$3,938 $47,250 |
$4,500 $54,000 |
$5,063 $60,750 |
$5,621 $67,450 |
$6,071 $72,850 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Klickitat | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Lincoln | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Pend Oreille | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Skamania | Monthly Yearly |
$5,263 $63,150 |
$6,017 $72,200 |
$6,767 $81,200 |
$7,517 $90,200 |
$8,121 $97,450 |
$8,721 $104,650 |
$9,321 $111,850 |
$9,925 $119,100 |
| Spokane | Monthly Yearly |
$4,154 $49,850 |
$4,750 $57,000 |
$5,342 $64,100 |
$5,933 $71,200 |
$6,408 $76,900 |
$6,883 $82,600 |
$7,570 $90,840 |
$8,427 $101,120 |
| Stevens | Monthly Yearly |
$3,900 $46,800 |
$4,454 $53,450 |
$5,013 $60,150 |
$5,567 $66,800 |
$6,013 $72,150 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
| Whitman | Monthly Yearly |
$3,946 $47,350 |
$4,508 $54,100 |
$5,071 $60,850 |
$5,633 $67,600 |
$6,088 $73,050 |
$6,713 $80,560 |
$7,570 $90,840 |
$8,427 $101,120 |
Income Criteria: 0% to the greater of 200% Federal Poverty Level (FPL) or 80% Area Median Income (AMI) as of 10/01/2023
If you need help calculating your household income or have questions, our customer service representatives are happy to assist you. Please call us at (800) 227-9187.
Apply now
Would you like to sign-in to your account or continue as a guest?
- Mail: Download the My Energy Discount – WA application
Application – English
Application - Marshallese
Application - Spanish
Application - Russian
Application – Ukrainian
Once complete, send to:
Avista
Lobby Rep, MSC-34
PO Box 3727
Spokane, WA 99220-3727 - Phone: Call (800) 227-9187 to apply over the phone with an Avista customer service representative.
- In-person: Schedule an appointment with your local community action agency to apply in person.
Frequently asked questions
Customer information is protected. It is only used to make sure customers qualify for the program. See Avista’s privacy policy.
No. The programs are separate, so you can get both. You can still apply for and receive energy assistance through your local community action agency.
If you get energy assistance, your discount will apply to the balance left on your account, after your energy assistance payment.
After you submit your application, we’ll review your information to make sure you qualify for the program. If everything looks good, we’ll send you a letter within 30 days to let you know you’re approved. The letter will also tell you what your discount amount will be, and that you’ll start seeing it on your next bill, in the ‘usage details' section.
If your application is not approved, we will send you a letter to let you know. If you haven't heard anything after 30 days, please call us at (800) 227-9187.
At times, to make sure that only customers who qualify for the program are enrolled, a small number of participants will be randomly selected and asked to provide proof of household income.
Once enrolled, your monthly discount will last for two years. After two years, you’ll need to re-enroll. (Avista will send you a reminder, so you don't forget.)
The discount only applies to new charges billed after enrollment (it does not apply to charges billed beforehand). For help with past due charges, contact us at (800) 227-9187 or your local community action agency.
The bill discount will be reflected in your monthly plan amount, and on the actual billed amount.
If you get energy assistance, expect your plan amount to be temporarily adjusted, to prevent the potential of a long-term plan increase. If there is a credit on your bill from an energy assistance grant, you will not see your discount on your bill that month.
The bill discount only applies to the following charges:
- monthly usage costs (electric and/or natural gas)
- basic charge
- area lighting
- pump
- franchise fees (taxes)
It does not apply to the following:
- My Clean Energy charges
- Project Share donations
- Energy Smart Loan charges (on-bill financing)
- claims charges
- additional fees (late fees, insufficient funds fees, etc.)
- write-off balances
- prior obligation balances
- outbuildings
A disconnection does not impact your participation in this program. You’ll still be enrolled. You may be eligible for assistance with your past due balance, as well. Give us call at (800) 227-9187 or contact your local community action agency to talk through options.
If there are any changes to your household size or income, please call your local community action agency so your discount can be adjusted.
My Energy Discount – Washington looks at the same income sources used to qualify for other forms of energy assistance.
Income used to qualify includes (but is not limited to):
- wages
- salaries
- spousal and child support
- public assistance payments
- social security and pensions
- military subsidies
- veteran’s benefits
- housing subsidies paid directly to you
- rental income
- income from self-employment
- all employment-related non-cash income
Income not used to qualify includes:
- energy assistance
- income for people in high school or under 18
- income tax refunds and credits
- one-time cash gifts
- reverse mortgages
- housing subsidies paid directly to the landlord
- utility allowances
- WIC benefits
*To enroll in My Energy Discount – Washington, you can simply tell us what your household income is. If your income changes, contact your local community action agency so they can adjust your discount accordingly. Sometimes, a few customers will be chosen randomly and asked to prove their household income to make sure only eligible people are in the program.
**Total gross income is the combined income of all household members over age 18, before taxes.