We're working around the clock to restore power after the recent windstorm. Check our outage map for estimated restoration times and stay safe by avoiding downed lines. Thank you for your patience as we work to get you back on.

Skip to main content
Avista Logo
Avista Star Burst
Search our site
    • Sign in
    {{language}}
    • English
    • {{spanishLanguage}}
    • Russian
    Search our site
    • {{language}}
    • English
    • {{spanishLanguage}}
    • Russian
    {{alertsCount}}
     {{data.CustomerName}}
    • Your Profile
    • Update contact info
    • Update sign in info
    • Notification center
      {{alertsCount}}
    • Sign Out
    • Your Account
      •  
        Account Management
        Account Summary
        Your Enrollments
        Your Profile
        Alert Preferences
        Manage Rental Properties
        Text and Mobile App
        Customer News
        Connections Blog
         
        Your Bill
        Pay Your Bill
        View your usage
        Billing History
        Compare Your Bills
        Ways To Pay
        Manage Payments
        Comfort Level Billing
        Understand Your Bill
         
        Help with Billing and Payments
        Assistance Programs
        Payment Arrangements
        New Customers
        Residential / Business
        Moving?
        Start / Stop / Transfer Service
        High / Low / Average

        Don’t miss important information from Avista.

        Make sure your contact information is up to date.

        Update contact information

    • Save Energy
      •  
        Residential
        Energy Saving Tips
        Rebates
        Energy Saving Tools
        Project Financing
        Energy Manager
         
        Business
        Energy Saving Tips
        Rebates
        Programs and Services
        Small Business Project Financing
        Find your Account Executive
         
        Energy Options
        Electric Transportation
        Time-of-Use Pilot Program
        Peak Time Rebate Pilot Program
        Solar
        My Clean Energy
        Renewable Natural Gas
        Community Renewable Options
        Compressed Natural Gas

        Get money back for energy-saving upgrades.

        Find your rebate

    • Safety
      •  
        Call 811 Before You Dig
        Residential Safety
        Safety Videos
         
        Vegetation Management
        How We Protect Against Wildfires
        Safety Around Dams
         
        Beware of Scams
        Avista Kids
        Professional Safety

        We just want you to be safe.

        Find useful information about how to identify safety hazards around electricity and natural gas.

        Watch safety videos

    • Outages
      •  
        Outage Report / Status
        Report An Outage
        Check Status
        Outage Map
         
        Safety and Preparation
        Outage Center
        Medical Equipment
        Natural Gas Backup Generator
         
        Text and Mobile App
        Alert Preferences

        Keep track of outages

        Outage information, including an outage map and an alert center, at your fingertips.

        Stay connected

    • About Us
      •  
        Avista At A Glance
        Our Company
        ESG/Corporate Responsibility
        Working at Avista
        Our Community
        Integrated Resource Planning
        FERC Standards of Conduct and Price Reporting
        Our Energy Mix
        Connections Blog
         
        Electric and Gas Service
        Rates and Tariffs
        Construction Services
        Become a Supplier or Contractor
        Smart Meters
        Joint Use
        Large Load Service Request
         
         
        Environmental Stewardship
        Celebrate Our Rivers
        Recreation
        Water Flow Information
    • Contact Us
      •  
        Give us a call

        Residential customers:
        (800) 227-9187


        Business customers:
        (800) 936-6629


        Hearing impaired:
        dial 711


        Our phone lines are open:
        7:00 am - 7:00 pm Monday - Friday
        9:00 am - 5:00 pm on Saturdays


        Media Inquiries

         
        Email us

        We'll get back to you within 2 business days (excluding holidays).

        Send us an email


        Construction services

        Need gas or electric service to your property?

        Request a construction job


        Social Media
         
        Mailing address
        Bill payments may be mailed to (or placed in the drop box) at:
        1411 E. Mission Ave.
        Spokane, WA ‍99252-0001
        Downed power line? Damaged utility pole?

        Smell or hear a gas leak or need to report a downed power line?

        Call (800) 227-9187.

    ╳
    Account has a stopped service as of {{ data.AgreementStoppedDate }} View details
     Address: {{data.ServiceAddress[0].Value}} (other addresses)
    Account has a stopped service as of {{ data.AgreementStoppedDate }} View details
     Address: {{data.ServiceAddress[0].Value}} (other addresses)
    Too many failed attempts
    We're sorry, your account has been locked. For your security, please contact us at (800) 227-9187.
    Close

    Return to managed accounts

    Managed By: {{data.ManagerName}} and {{data.Managers.length - 1}} more

    Managers

    • {{manager.ManagerName}}
    Remove account manager
    Click Confirm below to remove the ability for this party to manage your account.
    {{clientManagerError}}

    Meet your account executive

    Chris Morris

    Regions served: South Spokane, Southeast Spokane (East of Division, South of the Spokane River), Spokane Valley, Spokane Industrial Park, Liberty Lake, Spangle, Rockford, Fairfield, Rosalia, Tekoa, and Colfax

    Chris smiling in front of a white background

    Office: (509) 495-7319
    Email
    • Energy Smart Loans
    • Savings Tools and Services
    • Energy Saving Advice for Your Home
    • Energy Saving Programs for Your Business
      • Get Personalized Help
      • Small Business Partner Program
      • Business Lighting Installation
      • Washington Clean Buildings Standard
    • Energy Saving Advice for Your Business
    • Energy Options
    • Electric Transportation
    • Rebate Overview
    • Rebates: Washington
    • Rebates: Idaho
    • Rebates: Oregon
    • How Avista Stays Efficient
    Language
    English {{spanishLanguage}} Russian
    Your account

    Account summary

    Get help paying your bill

    Make a payment

    New customer information

    Understand your bill

    Your enrollments

    Moving?

    High / Low / Average

    New customer information

    Start, stop, transfer service

    Outages

    Check outage status

    Outage map

    Plan ahead for a power outage

    Report an electric outage

    Your home

    Activities for kids

    Find a home improvement contractor

    Furnace filter program

    Plant the right tree in the right place

    Rebates for your home

    Residential energy saving advice

    Your business

    Become a supplier or contractor

    Business improvement case studies

    Business rebates

    Energy saving tips for your business

    Get personalized business help

    Washington Clean Buildings Standards

    Safety

    Beware of scams

    Residential safety

    Professional safety

    Safety around dams

    Safety videos

    Tree pruning

    Wildfire resiliency

    Community

    Avista scholarships

    Beware of scams

    Plan a trip along the river

    Green options

    Electric vehicles

    Solar

    Renewable natural gas

    Support renewable energy

    Customer support

    Assistance programs

    Beware of scams

    File a claim

    Find a pay station

    Fuel cost comparison calculators

    Get help paying your bill

    Get services for your project

    New customer information

    About us

    About our energy mix

    Gas facility replacement projects

    How we protect natural resources

    Meet your local managers

    Rates and tariffs

    Give us a call

    Residential: (800) 227-9187

    Business: (800) 936-6629

    Hearing impaired: Dial 711

    Our phone lines are open

    7:00 am - 7:00 pm Monday - Friday

    9:00 am - 5:00 pm Saturday

    Mobile app
    Avista Apple Store Link Logo Avista Apple Store Link Logo Avista Play Store Link Logo Avista Play Store Link Logo
    Language: English {{spanishLanguage}} Russian

    Your account

    Account summary

    Get help paying your bill

    Make a payment

    New customer information

    Understand your bill

    Your enrollments

    Moving?

    High / Low / Average

    New customer information

    Start, stop, transfer service

    Outages

    Check outage status

    Outage map

    Plan ahead for a power outage

    Report an electric outage

    Your home

    Activities for kids

    Find a home improvement contractor

    Furnace filter program

    Plant the right tree in the right place

    Rebates for your home

    Residential energy saving advice

    Your business

    Become a supplier or contractor

    Business improvement case studies

    Business rebates

    Energy saving tips for your business

    Get personalized business help

    Washington Clean Buildings Standards

    Safety

    Beware of scams

    Residential safety

    Professional safety

    Safety around dams

    Safety videos

    Tree pruning

    Wildfire resiliency

    Community

    Avista scholarships

    Beware of scams

    Plan a trip along the river

    Green options

    Electric vehicles

    Solar

    Renewable natural gas

    Support renewable energy

    Customer support

    Assistance programs

    Beware of scams

    File a claim

    Find a pay station

    Fuel cost comparison calculators

    Get help paying your bill

    Get services for your project

    New customer information

    About us

    About our energy mix

    Gas facility replacement projects

    How we protect natural resources

    Meet your local managers

    Rates and tariffs

    Give us a call

    Residential: (800) 227-9187

    Business: (800) 936-6629

    Hearing impaired: Dial 711

    Our phone lines are open

    7:00 am - 7:00 pm Monday - Friday

    9:00 am - 5:00 pm Saturday

    Mobile app
    Avista Apple Store Link Logo Avista Apple Store Link Logo Avista Play Store Link Logo Avista Play Store Link Logo
    Avista Logo
    Contact Us Careers Connections Blog Investors ESG/Corporate Responsibility Policies, Guidelines & Hotline

    © 2025 Avista Corporation. All Rights Reserved

    Avista Corporation. All Rights Reserved