Skip to main content
Avista Logo
Avista Star Burst
Search our site
  • Sign in
    Search our site
  • {{alertsCount}}
    {{data.CustomerName}}
    •  
      Your Profile
    •  
      Update contact info
    •  
      Update sign in info
    •  
      Notification center
      {{alertsCount}}
    •  
      Sign Out
    • Your Account
      •  
        Account Management
        Account Summary
        Your Enrollments
        Your Profile
        Alert Preferences
        Manage Rental Properties
        Text and Mobile App
        Customer News
        Connections Blog
         
        Your Bill
        Pay Your Bill
        View your usage
        Billing History
        Compare Your Bills
        Ways To Pay
        Manage Payments
        Comfort Level Billing
        Understand Your Bill
         
        Payment and energy assistance
        Payment Assistance by State
        Payment Arrangements
        Energy Assistance
        COVID-19 Customer Information
        New Customers
        Residential / Business
        Moving?
        Start / Stop / Transfer Service
        High / Low / Average

        Download our mobile app

        View account balances and due dates, access bill and payment history, view and report outages and more

        Learn more

    • Save Energy
      •  
        Residential
        Energy Saving Tips
        Rebates
        Energy Saving Tools
        Project Financing
        Energy Manager
         
        Business
        Energy Saving Tips
        Rebates
        Programs and Services
        Small Business Project Financing
        Find your Account Executive
         
        Green Options
        My Clean Energy
        Go solar
        Renewable Natural Gas
        Community Renewable Options
        Electric Transportation
        Compressed Natural Gas

        Avista Marketplace

        Find the best price, energy efficiency information, consumer ratings, and buy all in one place.

        Shop now

    • Safety
      •  
        Call 811 Before You Dig
        Natural Gas Safety
        Safety Videos
        Tree Pruning
         
        Electric Safety
        Wildfire Resiliency
        Safety Around Dams
        Kid's Center
         
        Beware of Scams
        Emergency Responders
        Public Officials

        Call 811 before you dig

        State law requires you to call at least two working days before you dig

        Know what’s below

    • Outages
      •  
        Outage Report / Status
        Report an Electric Outage
        Check Status
        Outage Map
         
        Safety and Preparation
        Outage Center
         
        Text and Mobile App
        Alert Preferences

        Keep track of outages

        Outage information, including an outage map and an alert center, at your fingertips.

        Stay connected

    • About Us
      •  
        Avista At A Glance
        Our Company
        ESG/Corporate Responsibility
        Working at Avista
        Our Community
        Integrated Resource Planning
        FERC Standards of Conduct and Price Reporting
        Our Energy Mix
        Connections Blog
         
        Electric and Gas Service
        Rates and Tariffs
        Construction Services
        Become a Supplier or Contractor
        Smart Meters
         
         
        Environmental Stewardship
        Celebrate Our Rivers
        Our Commitment
        Climate Change
        Recreation
        Water Flow Information
    • Contact Us
      •  
        Give us a call

        Residential customers:
        (800) 227-9187


        Business customers:
        (800) 936-6629


        Hearing impaired:
        dial 711


        Our phone lines are open:
        7:00 am - 7:00 pm Monday - Friday
        9:00 am - 5:00 pm on Saturdays

         
        Email us

        We'll get back to you within 2 business days (excluding holidays).

        Send us an email


        Construction services

        Need gas or electric service to your property?

        Request a construction job


        Social Media
         
        Mailing address
        Bill payments may be mailed to (or placed in the drop box) at:
        1411 E. Mission Ave.
        Spokane, WA ‍99252-0001
        Downed power line? Damaged utility pole?

        Smell or hear a gas leak or need to report a downed power line?

        Call (800) 227-9187.

    ╳
    Account has a stopped service as of {{ data.AgreementStoppedDate }} View details
    Address: {{data.ServiceAddress[0].Value}} (other addresses)
    Account has a stopped service as of {{ data.AgreementStoppedDate }} View details
    Address: {{data.ServiceAddress[0].Value}} (other addresses)
    Too many failed attempts
    We're sorry, your account has been locked. For your security, please contact us at (800) 227-9187.
    Close

    Return to managed accounts

    Managed By: {{data.ManagerName}} and {{data.Managers.length - 1}} more

    Managers

    • {{manager.ManagerName}}
    Remove account manager
    Click Confirm below to remove the ability for this party to manage your account.
    {{clientManagerError}}
    Cancel

    Plants, animals, habitats

    How we protect wildlife

    Generating power and bringing it to you every day is our job. Doing it without harm — that's our obligation. We work hard to help plants and wildlife thrive, for you, and for the natural resources that you enjoy. Here's how.
    Fisheries research

    Our team of fisheries biologists work year-round on bull trout passage projects. They help juvenile bull trout navigate around Avista’s dams so that they can properly migrate and spawn. Key outcomes include:

    • Genetic studies
      Rapid response genetic identification techniques helped reestablish adult bull trout transport above Cabinet Gorge.
    • Habitat restoration
      We've implemented stream habitat restoration in 23 tributaries in lower Clark Fork– Lake Pend Oreille basin
    • Water quality improvement efforts
      We acquired fee titles and/or conservation easements on over 1,500 acres of important native salmonid stream corridor habitats.
    Fisheries work plans and reports

    Since 2010, we have developed and are implementing numerous work plans that guide our actions on the Spokane River and in the Coeur d'Alene Lake Basin. On an annual basis, we consult with state and federal fisheries agencies and interest groups to ensure our plans accomplish agreed upon actions.

    View documents.

    Spokane River fisheries

    Avista cooperates with a variety of agencies to design and conduct a wide range of fisheries programs in the Coeur d’Alene Lake basin and on the Spokane River, in accordance with the Spokane River Project License. Our current programs include:

    • Monitoring Spokane River Flows
      We implement a minimum discharge flow from the Post Falls Hydroelectric Development to protect wild “redband” rainbow trout that live in the Spokane River in Idaho and Washington.
    • Trout Stocking
      Each year we stock the Upper Falls and Nine Mile Reservoirs with 6,000 and 9,000 hatchery raised rainbow trout (respectively) to provide urban fishing opportunities. You can identify hatchery trout by checking for their lack of adipose fin. If you fish, please check the current angling regulations first to help protect the native “redband” trout.
    • Wild Rainbow Trout Population Assessment
      In partnership with the Washington Department of Fish and Wildlife, we're conducting a population assessment of the fish that live in the Upper Falls Reservoir. The goal: determine if spilling water through the river's Upper Falls for aesthetic purposes is having an impact. We're also involved in a ten-year population assessment of ”redband” trout in the Spokane River between Monroe Street Dam and the Nine Mile Reservoir to better understand how flows relate to their spawning success.
    • Post Falls Downramping
      As required, we operate the Post Falls Hydroelectric Development in a manner that prevents the Spokane River from dropping more than four inches in an hour downstream of the dam. The purpose of this “down ramping” requirement is to protect ”redband” rainbow trout from being stranded in the Spokane River. We also conducted a two-year survey to evaluate fish habitat and the protection provided by this ramping rate.
    • Idaho Fisheries Plan
      Avista, together with the Idaho Department of Fish and Game, Idaho Department of Environmental Quality, and the U.S. Fish and Wildlife Service, will implement fisheries protection measures in Coeur d’Alene Lake, and the St. Joe, Coeur d’Alene, and St. Maries Rivers and their tributaries over the term of the Project License. This program provides protection for native westslope cutthroat trout (Idaho’s state fish) and bull trout.
    Raptor protection

    In-house, we retrofit poles to support nesting raptors and ensure our management practices do no harm. Our public programs educate and increase awareness for a better relationship with our feathered friends. Efforts include:

    • Monitoring bald eagle sites near our Clark Fork project
    • A management plan near our Spokane River project
    • Annual reporting; and Consultation with the Washington Department of Fish and Wildlife, the Idaho Department of Fish and Game and the United States Fish and Wildlife Service.
    Bald eagle work plans and reports

    View documents.

    Aquatic weeds

    You think the fight against weeds in your garden is tough? In the wild, it's native weeds vs. non-native weeds. And if the native weeds lose, we all lose. Our water quality, habitats for animals to thrive and recreation opportunities will suffer. Avista's efforts to control invasive weeds at public and community recreation sites and areas in our service territory and near our dams include:

    • Development of three Aquatic Weed Management Programs.
    • Creation of educational programs to inform the public.
    • Monitoring and mapping the distribution of invasive aquatic weeds. Management strategies to help control invasive aquatic weeds.
    Aquatic weed work plans and reports

    View documents.

    Habitat

    We've assigned a dedicated team of biologists, technicians and engineers to come up with ways to keep the habitat safe. Here's what they do.

    • Study rainbow trout, bull trout, kokanee, small and large-mouth bass in the Spokane and Clark Fork rivers and the associated tributaries, reservoirs and lakes.
    • Support programs that stock catchable rainbow trout, in area rivers, lakes and reservoirs.
    • Underwrite the Lake Trout Suppression Project in Pend Oreille Lake, which gives anglers incentives to catch lake trout.
    • Provide nesting platforms and nest relocation services to protect osprey and other raptors near our transmission and distribution lines and facilities.
    • Our Commitment
    • Working at Avista
    • Integrated Resource Planning
    • Washington's Clean Energy Future
    • About Our Energy Mix
    • Our Rates and Tariffs
    • FERC Standards of Conduct and Price Reporting
    • Celebrate Our Rivers
      • Recreation
      • Shoreline Health
      • Water Flow Information
      • Land Use: Plans and Programs
      • Wetlands Protection
      • Plants, Animals, Habitats
      • Water Quality
      • Cultural Resources
      • Spill Response
      • Federal Licensing
    • Contact Us
    • Our Community
    • Construction Services
    • Smart Meters
    • Become a Supplier or Contractor
    Your account

    Account summary

    Get help paying your bill

    Make a payment

    New customer information

    Understand your bill

    Your enrollments

    Moving?

    High / Low / Average

    New customer information

    Start, stop, transfer service

    Outages

    Check outage status

    Outage map

    Plan ahead for a power outage

    Report an electric outage

    Your home

    Activities for kids

    Find a home improvement contractor

    Furnace filter program

    Plant the right tree in the right place

    Rebates for your home

    Residential energy saving advice

    Shop for appliances

    Your business

    Become a supplier or contractor

    Business improvement case studies

    Business rebates

    Energy saving tips for your business

    Get personalized business help

    Washington Clean Buildings Standards

    Safety

    Beware of scams

    Electric safety

    Natural gas safety

    Safety around dams

    Safety videos

    Tree pruning

    Wildfire resiliency

    Community

    Avista scholarships

    Beware of scams

    Meet up with us in the community

    Plan a trip along the river

    Green options

    Electric vehicles

    Go solar

    Renewable natural gas

    Support renewable energy

    Customer support

    Assistance programs

    Beware of scams

    File a claim

    Find a pay station

    Fuel cost comparison calculators

    Get help paying your bill

    Get services for your project

    New customer information

    About us

    About our energy mix

    Current Avista projects

    How we protect natural resources

    Meet your local managers

    Our commitment

    Rates and tariffs

    Give us a call

    Residential: (800) 227-9187

    Business: (800) 936-6629

    Hearing impaired: Dial 711

    Our phone lines are open

    7:00 am - 7:00 pm Monday - Friday

    9:00 am - 5:00 pm Saturday

    Mobile app
    Avista Apple Store Link Logo Avista Apple Store Link Logo Avista Play Store Link Logo Avista Play Store Link Logo
    Your account

    Account summary

    Get help paying your bill

    Make a payment

    New customer information

    Understand your bill

    Your enrollments

    Moving?

    High / Low / Average

    New customer information

    Start, stop, transfer service

    Outages

    Check outage status

    Outage map

    Plan ahead for a power outage

    Report an electric outage

    Your home

    Activities for kids

    Find a home improvement contractor

    Furnace filter program

    Plant the right tree in the right place

    Rebates for your home

    Residential energy saving advice

    Shop for appliances

    Your business

    Become a supplier or contractor

    Business improvement case studies

    Business rebates

    Energy saving tips for your business

    Get personalized business help

    Washington Clean Buildings Standards

    Safety

    Beware of scams

    Electric safety

    Natural gas safety

    Safety around dams

    Safety videos

    Tree pruning

    Wildfire resiliency

    Community

    Avista scholarships

    Beware of scams

    Meet up with us in the community

    Plan a trip along the river

    Green options

    Electric vehicles

    Go solar

    Renewable natural gas

    Support renewable energy

    Customer support

    Assistance programs

    Beware of scams

    File a claim

    Find a pay station

    Fuel cost comparison calculators

    Get help paying your bill

    Get services for your project

    New customer information

    About us

    About our energy mix

    Current Avista projects

    How we protect natural resources

    Meet your local managers

    Our commitment

    Rates and tariffs

    Give us a call

    Residential: (800) 227-9187

    Business: (800) 936-6629

    Hearing impaired: Dial 711

    Our phone lines are open

    7:00 am - 7:00 pm Monday - Friday

    9:00 am - 5:00 pm Saturday

    Mobile app
    Avista Apple Store Link Logo Avista Apple Store Link Logo Avista Play Store Link Logo Avista Play Store Link Logo
    Avista Logo
    Contact Us Careers Connections Blog Investors ESG/Corporate Responsibility Policies, Guidelines & Hotline

    ©2023 Avista Corporation. All Rights Reserved

    ©2023 Avista Corporation. All Rights Reserved