Skip to main content
Avista Logo
Avista Star Burst
Search our site
    • Search our site
    • {{data.CustomerName}}
    •  
      Your Profile
    •  
      Update contact info
    •  
      Update sign in info
    •  
      Notification center
    •  
      Sign Out
    • Your Account
      •  
        Account Management
        Account Summary
        Your Enrollments
        Your Profile
        Alert Preferences
        Manage Rental Properties
        Text and mobile app
        Customer News
        Connections Blog
         
        Your Bill
        Pay your bill
        View your usage
        Billing and Payment History
        Compare Your Bills
        Ways To Pay
        Manage Payments
        Comfort Level Billing
        Understand Your Bill
         
        Payment and energy assistance
        Payment assistance by state
        Payment Arrangements
        Energy assistance
        COVID-19 Customer Information
        New Customers
        Residential / Business
        Moving?
        Start / Stop / Transfer Service
        High / Low / Average

        Thinking about solar?

        Check out our online resources for a list of FAQs, financial estimators and qualified contractors in your area.

        Learn more

    • Save Energy
      •  
        Ways to Save
        Rebates
        Lighting Tips
        Energy Saving Advice
         
        Conserve
        Help conserve energy
         
        Tools
        Fuel Cost Calculator
        Tools For Your Business
        Energy and Savings Profile
        Furnace Filter Program
        Find a Contractor
        Shop for Appliances
        Energy Checklist
         
        Green Options
        My Clean Energy
        Onsite Generation
        Community Renewable Options
        Electric Transportation
        Compressed Natural Gas

        Avista Marketplace

        Find the best price, energy efficiency information, consumer ratings, and buy all in one place.

        Shop now

    • Safety
      •  
        Call 811 Before You Dig
        Natural Gas Safety
        Safety Videos
        Tree Trimming
         
        Electric Safety
        Wildfire Resiliency
        Safety Around Dams
        Kid's Center
         
        Beware of Scams
        Emergency Responders
        Public Officials

        Call 811 before you dig

        State law requires you to call at least two working days before you dig

        Know what’s below

    • Outages
      •  
        Outage Report / Status
        Report An Outage
        Check Status
        Outage Map
         
        Safety and Preparation
        Outage Center
         
        Text and mobile app
        Notification Center

        Keep track of outages

        Outage information, including an outage map and an alert center, at your fingertips.

        Stay connected

    • About Us
      •  
        Avista At A Glance
        Our Company
        Working at Avista
        Our Community
        Integrated Resource Planning
        FERC Standards of Conduct and Price Reporting
        Our Energy Mix
        Connections Blog
         
        Electric and Gas Service
        Rates and Tariffs
        Services and Resources
        Doing Business With Us
        Smart Meters
         
         
        Environmental Stewardship
        Celebrate Our Rivers
        Our Commitment
        Climate Change
        Recreation
        Water Flow Information

        Our Commitment

        Avista declares clean electricity goal.

        Learn more

    • Contact Us
      •  
        Give us a call

        Residential customers:
        (800) 227-9187


        Business customers:
        (800) 936-6629


        Hearing impaired:
        dial 711


        Our phone lines are open:
        7:00 am - 7:00 pm Monday - Friday
        9:00 am - 5:00 pm on Saturdays

         
        Email us

        We'll get back to you within 2 business days (excluding holidays).

        Send us an email


        Social Media
         
        Mailing address
        Bill payments may be mailed to (or placed in the drop box) at:
        1411 E. Mission Ave.
        Spokane, WA ‍99252-0001
        Downed power line? Damaged utility pole?

        Smell or hear a gas leak or need to report a downed power line?

        Call (800) 227-9187.

    ╳
    Address: {{data.ServiceAddress[0].Value}} (other addresses)
    Address: {{data.ServiceAddress[0].Value}} (other addresses)
    Too many failed attempts
    We're sorry, your account has been locked. For your security, please contact us at (800) 227-9187.
    Close

    Return to managed accounts

    Managed By: {{data.ManagerName}} and {{data.Managers.length - 1}} more

    Managers

    • {{manager.ManagerName}}
    Remove account manager
    Click Confirm below to remove the ability for this party to manage your account.
    {{clientManagerError}}
    Cancel

    Sign in

    Sign in with your email and password
    1. Invalid sign in
    2. Sorry, we are unable to locate your account at this time. Please contact Customer Service at (800) 227-9187.
      1.  
        Remember Me*
        *If you are on a public computer, please do not select 'Remember Me'.
      2. First time user?
        Register account
    Forgot password?
    Forgot email?
    Still unable to sign in? Contact Us.
    Too many failed attempts

    We're sorry, your account has been locked due to too many failed attempts. Please reset your password.

    Close
    Email address has not been verified

    Verification email sent

    Please check your email for a new message from Avista, and use the provided link to validate your email.

    Verification email could not be sent

    Please try again with the Resend Email Verification button below. If the problem persists, please contact Customer Service at (800) 227-9187

    Please check your email for the verification link; you must click on the link before you’ll be able to sign in to your account for the first time. If you don’t receive the email shortly, check your junk or spam folder, and if it’s not there either, please contact us at (800) 227-9187 and we'll be happy to help.

    Close Resend verification email
    Your verification link expired
    Verification email sent
    Please use one of the following options:
    Please check your email for a new message from Avista, and use the provided link to validate your email.
    Please check your email for the verification link; you must click on the link before you’ll be able to sign in to your account for the first time. If you don’t receive the email shortly, check your junk or spam folder, and if it’s not there either, please contact us at (800) 227-9187 and we'll be happy to help.
    Close Resend verification email
    Contact Customer Service at (800) 227-9187

    First time user?

    Register to get easy online access to view your account, pay your bill, and more.

    Register Account

    Not registered for online account access?

    Pay as guest

    Contact Us Investors Careers Policies and Guidelines Connections Blog

    ©2021 Avista Corporation. All Rights Reserved