Energy Manager FAQ
How does bill itemization analysis work?
Each appliance uses electricity in a unique manner – think of the usage like an appliance fingerprint. We detect and extract these “fingerprints” and convert the data into useful insights (bill itemization) and recommendations.
What happens if my usage changes?
Don’t worry, we’ve got you covered. The insights we derive from your home’s energy use will change according to your actual usage patterns. Whether you buy a new appliance or have a new addition in the family, we’ll make sure you’ve got the most accurate and relevant usage estimates to review. Remember, to improve estimate accuracy, complete our Home Profile Survey.
Is my usage unique?
It sure is! The energy usage patterns derived from your smart meter, along with the information you provide in our Home Profile Survey, allows us to estimate what your home actually uses, per appliance or device – not what a ‘typical home’ uses. You’re not a statistic; we won’t treat you like one.
Using data from your meter and the information you provide in our Home Profile Survey, appliance and device categories that consume large amounts of energy are displayed to show an estimated holistic energy use profile. Track usage in each category throughout the year, to see how it changes with the seasons, the weather and the choices you make inside your home.
Appliance itemization categories
This category is comprised of appliances and electronic devices that are always plugged in and consuming energy even when not actively in use. Examples include personal computers, monitors, printers, televisions, gaming consoles, and more.
Pool pumps have motors that use energy to keep your pool water filtered and clean year-round.
Space heating includes appliances such as forced air furnaces, baseboard and space heaters, wall heaters, radiant heating, heat pumps, gas and electric fireplaces, etc.
Common cooling appliances include central air systems, portable air conditioners, window air conditioners, heat pumps, and mini-split air conditioners.
This includes lighting sources for your entire home, from floor and table lamps to ceiling and vanity lights, exterior patio and security lighting, and everything in between.
Refrigerators and freezers are included in this category.
Water heating systems include tankless, heat pump and traditional tanked options.
This category measures electric vehicle charging at your home.
Cooking and food preparation appliances that consume significant electricity can be found in this category, including your oven, stove, toaster, and toaster oven.
Cleaning and Laundry
This category consists of electric appliances such as your dishwasher, washing machine and clothes dryer.
Entertainment is primarily comprised of two types of devices: consumer electronics (TV, DVR, game console, stereo) and home computing (desktop, monitor, printer, modem).
These are appliances that are too small or infrequently used to be categorized separately. This includes mobile phones, vacuum cleaners, fans, hair dryers, and curling irons.